Symend

Symend’s mission is to transform the way enterprises engage and treat at-risk customers.

Joined Portfolio

2020

Sector

commerce

Symend transforms the way enterprises engage and treat at-risk customers. Symend’s engagement platform enables service providers and financial institutions to develop positive, individualized treatment programs and experience higher cure rates and reduced costs while building long-term relationships with customers and lifelong value for their brands. Symend was in 2016 and is headquartered in Calgary.

The Symend founding team has led the company to impressive growth over just a few short years. From honing an idea to landing top tier clients, developing smart IP full workflow solutions — all while proving they can drive positive customer engagement, Symend’s team has really delivered. As culture moves ever more quickly to an online lifestyle — cutting across all aspects of life, we see opportunity for Symend to help brands and consumers stay connected in a powerful way. 

“Inovia has been an invaluable investor and advisor to Symend. They consistently lived up to their vision as we raised our Series B amidst Covid and continued their support through our B+ extension. The experience and insight the team brings has been instrumental in the accelerated growth of our business from 50 to over 250 Symenders in the past year and enabled our rapid expansion to serve the Asia-Pacific (APAC) market, Latin America (LATAM), and plans for Europe,  Middle East and Africa (EMEA). I am proud to be a part of the Inovia family.” 

— Tiffany Kaminsky, Co-Founder & CMO, Symend